Privacy Policy

Last Updated: 7/8/2026

InterplayTech ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Point of Sale (POS) mobile application (the "App") that enables partners to top up users' service accounts and withdraw unused balances.

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

• Name, email address, and phone number
• Business information (company name, tax ID, business address)
• Financial account information (bank account details, payment method information)
• Government-issued identification numbers for verification purposes
• Profile photos and business documentation

1.2 Transaction Information

• Transaction history and amounts
• Account balances and top-up records
• Withdrawal requests and processing details
• Payment method and billing information
• Transaction timestamps and locations

1.3 Technical Information

• Device information (model, operating system, unique identifiers)
• App usage data and performance metrics
• IP address and location data
• Log files and crash reports

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our POS services
• To process transactions, top-ups, and withdrawals
• To verify your identity and prevent fraud
• To comply with legal and regulatory requirements
• To send transaction confirmations and account updates
• To provide customer support and resolve issues
• To improve our App and develop new features
• To conduct risk assessment and security monitoring

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

3.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

• Payment processors and financial institutions
• Identity verification services
• Cloud storage and hosting providers
• Analytics and monitoring services

3.2 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal obligations and court orders
• Respond to government requests and regulatory inquiries
• Protect against fraud and financial crimes
• Enforce our terms of service and protect our rights

4. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of sensitive data in transit and at rest
• Multi-factor authentication for account access
• Regular security audits and penetration testing
• Strict access controls and employee training
• Secure data centers and infrastructure
• Regular monitoring for suspicious activities

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Transaction records are typically retained for at least 7 years as required by financial regulations. You may request deletion of your personal information, subject to legal and regulatory requirements.

6. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information (subject to legal requirements)
• Portability of your data
• Objection to processing of your information
• Restriction of processing

7. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

8. Children's Privacy

Our App is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

9. Third-Party Services

Our App may contain links to third-party services or integrate with third-party payment processors. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy in the App and updating the "Last Updated" date. Your continued use of the App after such changes constitutes acceptance of the updated policy.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

12. Regulatory Compliance

Our App complies with applicable financial regulations and data protection laws, including but not limited to:

• Payment Card Industry Data Security Standard (PCI DSS)
• Anti-Money Laundering (AML) regulations
• Know Your Customer (KYC) requirements
• General Data Protection Regulation (GDPR) where applicable
• California Consumer Privacy Act (CCPA) where applicable